User Agreement & Policies
What this Agreement Covers
This Agreement governs your use of the Site and the TshirtMart.com service (the "Service"). The Service permits customers that have an appropriate relationship either with: (i) institutions of higher learning, fraternal organizations, honor societies and other collegiate groups (collectively, "Institutions"); (ii) corporations and small businesses; (iii) elementary and secondary schools; or (iv) other organizations, to design and purchase custom merchandise properly describing that relationship. You understand that by using the Site and the Service, you have agreed to the terms and conditions of this Agreement and you agree to use the Site and the Service solely as provided in this Agreement.
Intellectual Property Rights of TshirtMart.com and Third Parties
TshirtMart.com is committed to the appropriate and legal use of the intellectual property of others, and we require our users to behave similarly. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the TshirtMart.com Site (collectively the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by TshirtMart.com.
TshirtMart.com is the owner of the TSHIRTMART trademark; other trademarks made available through this Site, including logos, slogans, color schemes and design trademarks, are licensed for use by TshirtMart.com from Institutions and other third parties (the "Licensed Marks"). By using the TshirtMart.com Site, you agree to limit your use of Licensed Marks to uses that are directly related to such third parties and to comply with any restrictions or conditions imposed on the use and access of the Licensed Marks by the third parties. TshirtMart.com will notify you of such terms if your usage is in violation of such terms.
Generally, products created using images available on the site should not be resold commercially. In the event that you wish to resell such products, you agree to contact TshirtMart.com and verify the legality of reselling such products prior to doing so. Designs created using the text tools and images available through the site are in no way the exclusive property of the customers who assemble such designs. TshirtMart.com retains the right to display such designs or offer them (or variations of such designs) to other customers.
Additionally, TshirtMart.com has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane (according to standards established by the FCC), portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, religion, disability or national origin, containing explicit sexual content or is otherwise inappropriate for TshirtMart.com production.
You agree to not use TshirtMart.com's Service to create any material that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.
Click Here to view our Content Guidelines.
Click Here to view our Privacy Policy.
Click Here to view Usage Rights.
Anti-Sweat Shop Policy
TshirtMart.com supports high standards for manufacturing labor conditions. Accordingly, we seek to work with suppliers who promote such standards within their operations. TshirtMart.com relies upon referrals, reputation and, in some cases, personal inspections to identify such vendors.
Payment Policies
Orders placed are to be paid for up front, with no exceptions unless approved by our credit department, must secure orders with a personal credit card by the individual responsible for the order. Credit card will serve as a personal guarantee for the amount due in case of non-payment. Customers are charged for exactly what they are sent. Customer authorities us to charge additional fees on any unwarranted credit card charge backs, returned checks, unpaid invoices or amounts due to us. Customer authorizes Tshirtmart to charge a late fee of 3% per month, which will be added to the amount due, Customer also accepts and authorizes full financial obligation to pay any costs which we incur in collecting any unpaid debt by customer, including but not limited to collection company fees (additional percentage of the invoice), court appearance costs, lawyer fees and any travel expenses.
Shipment/Delivery Times
TshirtMart.com's orders are generally delivered based on quantity and availability of garments. Customers who are concerned about meeting deadlines should contact a Service/Sales Representative.
Returns Policy
If in the unlikely condition you receive merchandise that was not on your order, or the agreed design, you may contact our customer service department to discuss the specifics and be issued a return authorization number.
We love our customers, and we will jump through all kinds of hoops to provide you with the best service, garments, and work we do from start to finish. We offer our customers a place to order with confidence, knowing we treat each and every order with individual attention. Over the years, we have managed to set up an almost foolproof system... and 99% of the time we are successful. NOBODY does it better than us!
It is recommended to order early and important to communicate well.
Please communicate special needs to us and read all emails we send very carefully and write down any special needs you may have. We are not liable for errors overlooked by customers, including spelling, graphic proofs, shipping address, items ordered, deadlines and other details of the order, sign and approved by you.
Cancellation Policy
For Standard Delivery orders, you may change or cancel your order within twenty-four (24) hours of submitting your order. Any cancellations after the 24 hour period are subject to cancellation fee for 20% of the order total.
For Rush Delivery orders (any order requiring faster delivery than a Standard Delivery order), you may not change or cancel your order.
Limit of TshirtMart.com's Responsibility
TshirtMart.com will be responsible for acting only on those instructions sent to TshirtMart.com that actually are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you send. TshirtMart.com is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. TshirtMart.com is not responsible should you give incorrect instructions or if your credit-card payment is not processed by your credit-card company.
The information and materials contained in this Site, including text, graphics, links or other items, are provided "as is", "as available". TshirtMart.com does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials.
In no event will TshirtMart.com be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if TshirtMart.com, or representatives thereof, are advised of the possibility of such damages, losses or expenses.
Intellectual Property Claims
When directed by customer to print any copyright/trademarked logo supplied by any outside source, it is with the full understanding that Tshirtmart shall be acting merely as agent of the customer on the printing of said materials. The customer, as principal, shall be fully responsible for having secured rights for use of such logo and shall accept full liability for any claims or actions arising from its use. All graphics we convert and screens we work on become the property of Tshirtmart. The customer is renting the screens from us for the time it takes to complete their order.
TshirtMart respects the intellectual property rights of others. We have a policy of removing user submissions that violate copyright, trademark, or other intellectual property laws, suspending or blocking access to the design-saving or other features of our site to any user who uses our site in violation of any such law, and/or terminating in appropriate circumstances the account (if any) of any user who uses our site in violation of any such law. Pursuant to Title 17 of the United States Code, Section 512, we have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law. If you believe your copyright, trademark, or other intellectual property right is being infringed by a user of TshirtMart.com, please provide written notice to the following agent for notice of claims of infringement:
TshirtMart
3171 Sports Arena Blvd.
San Diego, CA 92110
Tel: 619-225-0005
Email: info@tshirtmart.net
In order for us to respond to your notice, it must: (i) contain your physical or electronic signature; (ii) identify the copyrighted work, trademark, or other intellectual property alleged to have been infringed; (iii) identify the allegedly infringing material in a sufficiently precise manner to allow us to locate that material; (iv) contain adequate information by which we can contact you (including postal address, telephone number, and e-mail address); (v) contain a statement that you have a good faith belief that use of the copyrighted material, trademark, or other intellectual property is not authorized by the owner, the owner's agent, or the law; (vi) contain a statement that the information in the written notice is accurate; and (vii) contain a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright, trademark, or other intellectual property right owner.
Indemnity
You agree to defend, indemnify and hold TshirtMart.com and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees, arising from or relating to your use of TshirtMart.com's Site and the Service, your violation of this Agreement, or your violation of any rights of another.
Governing Law
This Agreement shall be governed by the laws of the Commonwealth of California and, where applicable, by federal law.
Last Modified: 7-24-2
What this Agreement Covers
This Agreement governs your use of the Site and the TshirtMart.com service (the "Service"). The Service permits customers that have an appropriate relationship either with: (i) institutions of higher learning, fraternal organizations, honor societies and other collegiate groups (collectively, "Institutions"); (ii) corporations and small businesses; (iii) elementary and secondary schools; or (iv) other organizations, to design and purchase custom merchandise properly describing that relationship. You understand that by using the Site and the Service, you have agreed to the terms and conditions of this Agreement and you agree to use the Site and the Service solely as provided in this Agreement.
Intellectual Property Rights of TshirtMart.com and Third Parties
TshirtMart.com is committed to the appropriate and legal use of the intellectual property of others, and we require our users to behave similarly. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the TshirtMart.com Site (collectively the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by TshirtMart.com.
TshirtMart.com is the owner of the TSHIRTMART trademark; other trademarks made available through this Site, including logos, slogans, color schemes and design trademarks, are licensed for use by TshirtMart.com from Institutions and other third parties (the "Licensed Marks"). By using the TshirtMart.com Site, you agree to limit your use of Licensed Marks to uses that are directly related to such third parties and to comply with any restrictions or conditions imposed on the use and access of the Licensed Marks by the third parties. TshirtMart.com will notify you of such terms if your usage is in violation of such terms.
Generally, products created using images available on the site should not be resold commercially. In the event that you wish to resell such products, you agree to contact TshirtMart.com and verify the legality of reselling such products prior to doing so. Designs created using the text tools and images available through the site are in no way the exclusive property of the customers who assemble such designs. TshirtMart.com retains the right to display such designs or offer them (or variations of such designs) to other customers.
Additionally, TshirtMart.com has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane (according to standards established by the FCC), portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, religion, disability or national origin, containing explicit sexual content or is otherwise inappropriate for TshirtMart.com production.
You agree to not use TshirtMart.com's Service to create any material that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.
Click Here to view our Content Guidelines.
Click Here to view our Privacy Policy.
Click Here to view Usage Rights.
Anti-Sweat Shop Policy
TshirtMart.com supports high standards for manufacturing labor conditions. Accordingly, we seek to work with suppliers who promote such standards within their operations. TshirtMart.com relies upon referrals, reputation and, in some cases, personal inspections to identify such vendors.
Payment Policies
Orders placed are to be paid for up front, with no exceptions unless approved by our credit department, must secure orders with a personal credit card by the individual responsible for the order. Credit card will serve as a personal guarantee for the amount due in case of non-payment. Customers are charged for exactly what they are sent. Customer authorities us to charge additional fees on any unwarranted credit card charge backs, returned checks, unpaid invoices or amounts due to us. Customer authorizes Tshirtmart to charge a late fee of 3% per month, which will be added to the amount due, Customer also accepts and authorizes full financial obligation to pay any costs which we incur in collecting any unpaid debt by customer, including but not limited to collection company fees (additional percentage of the invoice), court appearance costs, lawyer fees and any travel expenses.
Shipment/Delivery Times
TshirtMart.com's orders are generally delivered based on quantity and availability of garments. Customers who are concerned about meeting deadlines should contact a Service/Sales Representative.
Returns Policy
If in the unlikely condition you receive merchandise that was not on your order, or the agreed design, you may contact our customer service department to discuss the specifics and be issued a return authorization number.
We love our customers, and we will jump through all kinds of hoops to provide you with the best service, garments, and work we do from start to finish. We offer our customers a place to order with confidence, knowing we treat each and every order with individual attention. Over the years, we have managed to set up an almost foolproof system... and 99% of the time we are successful. NOBODY does it better than us!
It is recommended to order early and important to communicate well.
Please communicate special needs to us and read all emails we send very carefully and write down any special needs you may have. We are not liable for errors overlooked by customers, including spelling, graphic proofs, shipping address, items ordered, deadlines and other details of the order, sign and approved by you.
Cancellation Policy
For Standard Delivery orders, you may change or cancel your order within twenty-four (24) hours of submitting your order. Any cancellations after the 24 hour period are subject to cancellation fee for 20% of the order total.
For Rush Delivery orders (any order requiring faster delivery than a Standard Delivery order), you may not change or cancel your order.
Limit of TshirtMart.com's Responsibility
TshirtMart.com will be responsible for acting only on those instructions sent to TshirtMart.com that actually are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you send. TshirtMart.com is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. TshirtMart.com is not responsible should you give incorrect instructions or if your credit-card payment is not processed by your credit-card company.
The information and materials contained in this Site, including text, graphics, links or other items, are provided "as is", "as available". TshirtMart.com does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials.
In no event will TshirtMart.com be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if TshirtMart.com, or representatives thereof, are advised of the possibility of such damages, losses or expenses.
Intellectual Property Claims
When directed by customer to print any copyright/trademarked logo supplied by any outside source, it is with the full understanding that Tshirtmart shall be acting merely as agent of the customer on the printing of said materials. The customer, as principal, shall be fully responsible for having secured rights for use of such logo and shall accept full liability for any claims or actions arising from its use. All graphics we convert and screens we work on become the property of Tshirtmart. The customer is renting the screens from us for the time it takes to complete their order.
TshirtMart respects the intellectual property rights of others. We have a policy of removing user submissions that violate copyright, trademark, or other intellectual property laws, suspending or blocking access to the design-saving or other features of our site to any user who uses our site in violation of any such law, and/or terminating in appropriate circumstances the account (if any) of any user who uses our site in violation of any such law. Pursuant to Title 17 of the United States Code, Section 512, we have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law. If you believe your copyright, trademark, or other intellectual property right is being infringed by a user of TshirtMart.com, please provide written notice to the following agent for notice of claims of infringement:
TshirtMart
3171 Sports Arena Blvd.
San Diego, CA 92110
Tel: 619-225-0005
Email: info@tshirtmart.net
In order for us to respond to your notice, it must: (i) contain your physical or electronic signature; (ii) identify the copyrighted work, trademark, or other intellectual property alleged to have been infringed; (iii) identify the allegedly infringing material in a sufficiently precise manner to allow us to locate that material; (iv) contain adequate information by which we can contact you (including postal address, telephone number, and e-mail address); (v) contain a statement that you have a good faith belief that use of the copyrighted material, trademark, or other intellectual property is not authorized by the owner, the owner's agent, or the law; (vi) contain a statement that the information in the written notice is accurate; and (vii) contain a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright, trademark, or other intellectual property right owner.
Indemnity
You agree to defend, indemnify and hold TshirtMart.com and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees, arising from or relating to your use of TshirtMart.com's Site and the Service, your violation of this Agreement, or your violation of any rights of another.
Governing Law
This Agreement shall be governed by the laws of the Commonwealth of California and, where applicable, by federal law.
Last Modified: 7-24-2
